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Nice idea!
I would go even further and say a library of images and documents.
If the agent could search a library and easily attach images and documents it could be a very powerful tool.

Say you had a library of all corporate images and brochures etc. Being able to search this and send to the customer would be really helpful and would also help ensure messaging is consistent with brand guidelines.

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I think a fully customizable widget is important. Colours, font, images etc.
The widget must be capable of have branding different on different web pages as required.
Additionally this should be a no code approach that a non-technical user can leverage. (No need to understand CSS, HTML etc.)

FYI: The above is standard in products like Live Assist.

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Wir benötigen dringend diese Erweiterung, damit wir dox42 bei unseren BC Online Kunden einsetzen können. Wir haben schon mehrere Kunden, die das Feature bei uns Anfragen.

Danke und lg,
Daniel Braden

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Yes please!!

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This would be a very helpful modification

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Hi Kieran

Thank you for posting this feedback and idea.
We have updated the documentation to reflect this limitation in Business Central.
https://docs.microsoft.com/en-us/dynamics365/business-central/finance-how-report-vat

Therefore we will reject this idea at this point.

Thanks
Søren Alexandersen

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This would save time!

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+1. Its a huge issue and always pops out, mainly dealbreaker.

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For DropShipment-Orders you can't post the Purchase Invoice before posting the Sales Invoice.
For customers e.g. with combine shipment, maybe the sales invoice will be posted only once a month. So it should be possible to post the purchase invoice when you receive them.

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This needs to be fixed. Every client we have that has moved to the new interface has complained about this. Especially when cascading updates the modified date.

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