Comments
Practically speaking, most companies utilise shared mailboxes to receive incoming documents (AP invoices/ sales orders etc) whereas the personal email is the one linked to the Microsoft account and is often used for internal communication. Not having the ability to utilise the Outlook integration for these high volume 'shared' areas is a real shame and means that one of the core features of BC and main selling points is unable to be used. Microsoft really need to consider a fix for this.
Acknowledging the above.When an end customer browses the web site, he/she sees the entire Navigation category hierarchy as-is. Its not aligned to defined assortments for the online store.Impact: Bad customer experience. Customer sees irrelevant hierarchies and when customer drills down it says "No items found".Expected Solution: The Navigation hierarchy should show in line to assortments which is already mapped and data available in D365. Ideal to have a setup which would allow partners to set it up which would allow to grey out and/or not to show hierarchies that are irrelevant to the store. This would make the solution flexible.