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Store reps should not have to ask "Debit/Credit" or "Gift"? Ideally there would be a single "Get payment" operation in POS that would send the request for the amount due to the device and then record the correct payment type when the authorization is received (Similar to Idea "Allow a Exact Card operation similar to Exact Cash").


Today, store reps need to ask a customer if they are paying with debit/credit or gift cards. Then they need to select the correct operation and the customer needs to follow through by presenting the correct payment method on the terminal. If the rep assumes credit, but the customer pays with a gift card, the payment will be authorized and added to the transaction, but it will be categorized as credit on the X report even through the card type is correctly ID'd as "Gift" on the receipt. This results in confusion on the receipt and the need for accounting to reclassify payments in the back office.



STATUS DETAILS
Needs Votes
Ideas Administrator

We are continuing to monitor and discuss this idea. Setting to 'Needs votes' to continue to gather demand.