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On a fast network this isn't a problem, you have to see it on a slow connection.

When outlook is started it takes up to 1 to 2 minutes before you can access CRM. The CRM Ribbon is grey during this time, and the Button in Outlook navigation is missing.

I see this when we go out to do onsite CRM training, where the network speed of the conference room isn't all that fast and we have 15-20 users. It could also be the laptop speed.

This confuses end users that aren't familiar with how the Outlook plugin works. It would be great if the the plugin would show up in the navigation right away. and then if they clicked on it, it would show them a status screen of what was being loaded.

Better yet, just make it load faster.


STATUS DETAILS
Completed

Comments

e

Thanks for your bug, this is a known issue we are tracking. It will be fixed in our upcoming release part of our performence enhancements.

Category: Microsoft Office Integration