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When you reconfirm purchase orders, your sales orders may be delayed. In order to inform the customer you now have to adjust a lot manually.
For example, item X is expected to be received on Friday week 25
But after the confirmation of the purchase order, this appears to be Friday, week 27. That you can easily calculate this for all sales orders.
So that you can always inform the customer of the current delivery time of open orders.
Now you have to do this per order with an ATP / CTP.
For example, item X is expected to be received on Friday week 25
But after the confirmation of the purchase order, this appears to be Friday, week 27. That you can easily calculate this for all sales orders.
So that you can always inform the customer of the current delivery time of open orders.
Now you have to do this per order with an ATP / CTP.
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Comments
We have a large customer with thousands of overdue sales order lines. The purchase order's confirmed delivery dates are being updated, but there is no way to push this through automatically to the affected sales orders, then sending a notification to the customers, resulting in many unsatisfied customers.
Category: Accounts Payable