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I have encountered an issue while using Dynamics 365. Specifically, when I attempt to use a keyboard shortcut to add a new miscellaneous charge on the sales order header, an error occurs.


Steps to Reproduce:

  1. Open Dynamics 365.
  2. Navigate to the Sales Order section.
  3. Select a sales order and go to the header Maintain charges.
  4. Attempt to add a new miscellaneous charge using the keyboard shortcut.


Expected Result:

The system should allow the addition of a new miscellaneous charge to the sales order using the keyboard shortcut without any errors.


Actual Result:

An error message is displayed when attempting to add a new miscellaneous charge using the keyboard shortcut.


Impact:

This issue hinders the efficient use of the system, as it requires manual navigation to add a new miscellaneous charge, which can be time-consuming and less efficient.

STATUS DETAILS
Declined
Ideas Administrator

This forum is for new features enhancements request. You maybe pointing out an accessability bug that you should log through the support channels to have assessed.