It would be great to be able to add Customer returns/RMAs to inbound loads in order to better plan/sequence transportation.
With RMA not being part of the TMS, it makes it more complex to organize collecting customer returns or sequence inbound/outbound loads.
Inbound loads for RMAs would provide better visibility to the transportation team.
Comments
Also highly desired for our customer, all receipts are handled via loads, so very inconvinient to setup a completely different flow for return orders that should be handled in the same way as normal orders.
Category: Transportation Management
Highly desired by our international customer so that inbound processes can all be handled via the inbound load planning workbench & transport for return orders can be managed in D365 as well.
Category: Transportation Management
We too have a customer who really needs this capability. Especially in B2B businesses where it is often the originating company responsible for organising return logistics.
Category: Transportation Management
This is a feature highly desired by our customer. This would enable that all inbound processes (incl. returns) can follow the same flow via loads & load planning.
Category: Transportation Management