Out-of-the box activities that have due dates appear to do well at popping up reminders in Outlook for the user. It would be nice for custom activities to also follow this behavior.
We created a custom activity and used the due date field on the main form. However, even though users do populate the due date/time fields, they are not reminded when that date/time comes. Workaround is to create a parallel task with the custom activity (although that defeats some of the purpose of having the custom activity to begin with).
Comments
Thank you for your suggestion. We are considering this functionality for a future release of CRM. Steve This posting is provided "as is" with no warranties, and confers no rights.
Category: Unified Experience: Search, navigation and performance
Thank you for your suggestion. We are considering this functionality for a future release of CRM. Steve This posting is provided "as is" with no warranties, and confers no rights.
Category: Unified Experience: Search, navigation and performance
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.