Using the scheduling assistant to match available bookable resources to a work order which includes an address.

Schedule Assistant map (not schedule board) does not centre on the bookable resource (appointment) location or the work order (client) location, it centres on the logged-in user’s location

This means that when a user is booking an appointment for a client who is not near the user (EG: user is in a call centre), the map in the Schedule Assistant will not actually help suggest a convenient appointment location to a client.

 This limitation make a very difficult user experience when booking a client into a site that the user is not familiar with, or is not in their local area.

Suggestion: that we should be able to indicate to the schedule assistant which address it should use to centre the map:

user's location

work order address

bookable resource location

This was initially raised as a defect with tracking ID 2112160060004003 but was advised the map is working as intended and any change should be requested as a new idea.