When an Omnichannel Queue has been made inactive, it should not appear on either of these real time Dashboards anymore:

• Omnichannel Ongoing Conversation Dashboard
• Omnichannel Real time Analytics

Once a queue has been made inactive, there is no reason why it should be seen in these real time Dashboards. No real time activity will be taking place in the queues.

Having the inactive queues available on the dashboards, and within the dashboard filters is just "noise".

Please add the Queue Status into the DimQueue part of the data model AND apply a filter using this field by default for the Queue slicer to only show Active queues in the Real Time Analytics.