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Booking pane does not close automatically

Daniel Bünzli on 12/13/2019 8:32:40 AM

When extending the booking on the schedule board, the booking pane opens at the right side. After clicking on "Book", the pane does not close automatically but stays open. So the user can book again and then the resource is overbooked because we are usually using "Full Capacity". In Field Service 7.x this pane closed automatically and in FS version 8.x this functionality is gone. I request that the booking pane is closed automatically after having clicked on "Book".

Category: Universal Resource Scheduling
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 12/17/2019 6:59:29 AM

Hi Daniel, Thank you for reaching out.

When extending the booking on Days view, the booking pane is expanded and when clicked on 'Book', the booking is extended as expected and the pane stays open. This is the behavior on FS v7.5.13.74 as well.

Please reach out to me if you have any questions.

Thanks,

Vinay Nalam,

PM, Microsoft.