13
On article entity, it would be great to be able to choose multiple information categories as required item.
Cannot choose them currently.
STATUS DETAILS
Completed
Administrator on 5/15/2023 5:36:59 AM
Thank you for your feedback.
We released this feature as part of the functionality in Dynamics 365 Knowledge Management on CSH and other UC Apps. Customers can related an article to multiple categories.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/configure-knowledge-categories-articles
Please let us know if you are referring to any other feedback as part of this idea.
Sincerely,
PM, Microsoft.