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Email convert to case

Sanika Bhagwat on 3/5/2020 9:35:47 AM
Can we have the pop-up box for email to case convert customizable? We would like subject field to become mandatory for us which is mandatory on the case form for us.

Category: Case Management
STATUS DETAILS
Under Review
Ideas Administrator

Administrator on 5/20/2024 3:46:17 PM

Thanks for your valuable feedback. This idea is under consideration.

Regards,
Product Manager,
Microsoft