Current issue: Under Customer Credit and collections workspace (with Pool and Collection agents setup), choose a Pool under Aged balance tab, now switch to another tab like Cases/Activities, user will need to select the Pool again. Also, the Tiles are not getting refreshed when a new Pool is chosen.

Solution: Ideally, the "Pool" option should be on the Top and rest of the options & tiles should change/refresh once Pool is selected or changed. The information should be updated under all the tabs in Collections for the Pool selected.
2023 Release Wave 2
Ideas Administrator

The Collections coordinator workspace will be available in 2023 release wave 2.