Hi Dynamics 365 community,

Currently, Copilot for Sales (C4S) doesn't provide full support with saving inline attachments, such as images or files that are displayed or pasted in the body of an email to CRM apps. For your reference: https://learn.microsoft.com/en-us/microsoft-sales-copilot/save-outlook-activities-crm#limitations-when-saving-attachments

I suggest this can be addressed in future road maps. The reason is that inline attachments are commonly used in emails for many purposes, such as visualizing information, accessing files in a convenient way, etc. There are many times that we will have inline attachments in our emails. Since these attachments are not supported with C4S, it may affect negatively to users' experience.

Please upvote this idea if you also want to support it. Thank you for your attention.