2
F

Dynamics 365 Customer service delegation listing

Francisco Orozco on 2/15/2021 9:08:33 PM
Wish there is an option to easily advanced list and register cases to a delegation department and/or workflow or team member.

Not featuring easy delegation registry per case, user may potentially alternative set delegation case or survey policies.
Category: Case Management
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 2/28/2024 7:27:46 AM

Thanks for your valuable feedback. Can you please elaborate your ask?

Regards,
Product Manager,
Microsoft