Microsoft has already analyzed our suggestion for adding an additional YES/NO PARAMETER for allowing/preventing deletion of already used COUPONS during the state “inactive" and finds it a good idea.

This new parameter could be placed under:

Retail and Commerce>Headquarters setup>Parameters>Commerce parameters

Prices and discounts

Miscellaneous => add the checkbox mentioned before

Please VOTE for it!

We have encountered following issue with the current standard behavior of the system:

Retail & Commerce > All Discounts

=> Create a discount required by a coupon code

Retail & Commerce > Coupons

=> Create the Coupon Number & Coupon Code related to the discount created previously

Sales leggers > All Sales orders

=> Create a sales order and add the coupon. This will lead to getting a discount on the sales order Line. As the Coupon was used, an Entry in Table Browser: RetailCouponUsage will be created, with Status “Completed”.

As soon as we have this entry, neither the Coupon-Number nor the Coupon Code ID and the related Discount should be deletable.

STANDARD MS BEHAVIOUR:

While the Coupon is in Status "INACTIVE", it can be deleted, even if it has been used.

Example:

The Coupon-Number "NEWSLETTER" has status "INACTIVE", while the users add other discounts onto it.

First Coupon Code ID / discount was valid in a certain timeframe.

Second Coupon Code ID / discount will be added, for further timeframes.