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Consider a situation where you send invoices to several related companies, where the parent company ultimately pays the invoices.

In the Payment Reconciliation screen, you can apply a cash receipt to only one company's invoices. If you try to apply part of the cash receipt to an invoice from a second company, you get an error message that informs you that you've already applied cash against invoices from a different company. I suppose this design decision was meant to keep users from mis-applying cash, but this approach is poorly reasoned. This doesn't take consolidated disbursements from a parent company into consideration.

This "error message" should actually be no more than a warning message. Alternatively, a set-up parameter in either "Sales and Receivables Setup" or "General Ledger Setup" should allow for posting a cash receipt in the (Payment Reconciliation screen) to invoices from multiple customers.
STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. We will consider adding it to our longer term roadmap. 

 

Your help is greatly appreciated, 

Theresa Nistler 

PM, Microsoft