When a sales order contains sales prepayment, the user enters 'prepayment %=100", can decide to compress the prepayment or not, enters 10-50 lines for items, then posts prepayment invoice. The prepayment invoice looks good, has has numbers, amounts, prepayment %, etc. Then we received the incoming payment, apply the payment to a prepayment invoice and prepare to ship the goods. After the goods are shipped, we are ready to process the final sales invoice and here is a big issue where the majority of complaints arrive...
==> final posted sales invoice printout contains prepayment as negative lines inside the document lines (either grouped by VAT [compress prepayment] or reflect each and every line of the prepayment invoice [compress prepayment disabled, before posting sales prepayment invoice]. Therefore an unhappy end customer, who receives such a final invoice, makes our company very unhappy.
Please evaluate a possibility to calculate the posted sales invoice amount and VAT disclosure before prepayment in the final sales invoice, then create 1 line 'Prepayment made' to show the total amount applied to this prepayment invoice, afterwards show the document total "Remaining Amount" 0.00. This would make a lot of partners, customers and especially end customer more happier, when receiving the printouts from D365 Business Central.
Category: Sales
Needs Votes
Ideas Administrator

Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team