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In a recent update you have made the Priority/Status and Owner fields read only as well as being editable but moved the editable fields so they are not visible on the screen meaning an extra click to select the arrow to show their fields before editing them.

What a step back in what was a really useful feature. Now you have made it longer to do any changes. I thought the idea was to improve user experience and makes things easier to use not more long winded?
Category: Case Management
STATUS DETAILS
Declined
Ideas Administrator

Thanks for your feedback. Fields are placed at the form header so that they can be located easily on the form and edited if required. 

Regards,

Product Manager,
Microsoft