5

On the field service mobile app, when you update booking status to in progress, the work order system status does not update until a sync has been completed. In offline situations, the work order system status remains Open - Scheduled which gives the wrong status to the user. The status should update without requiring a sync in offline scenarios also.

Category: Mobile
STATUS DETAILS
Declined
Ideas Administrator

Thank you for the feedback. We will review this idea internally. 

Thanks,

Field Service PM Team