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Update work order status/substatus when a booking is set to in progress

Heikki Kangas on 12/7/2018 1:08:06 PM

On the field service mobile app, when you update booking status to in progress, the work order system status does not update until a sync has been completed. In offline situations, the work order system status remains Open - Scheduled which gives the wrong status to the user. The status should update without requiring a sync in offline scenarios also.

Category: Mobile
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 9/14/2020 3:22:37 PM

Thank you for the feedback. We will review this idea internally. 

Thanks,

Field Service PM Team