5
On the field service mobile app, when you update booking status to in progress, the work order system status does not update until a sync has been completed. In offline situations, the work order system status remains Open - Scheduled which gives the wrong status to the user. The status should update without requiring a sync in offline scenarios also.
STATUS DETAILS
Declined
Administrator on 9/14/2020 3:22:37 PM
Thank you for the feedback. We will review this idea internally.
Thanks,
Field Service PM Team