Currently, we have a product limitation where we're unable to issue internal gift cards through POS if the gift card is set as a "Product Master". They can only be issued through e-commerce and call center.

This is preventing customers from using the internal gift cards to their full potential if they need to sell pre-defined amount gift card variants out of the box through POS.

Note that this limitation doesn't seem to be mentioned in Microsoft's public documentation on internal gift cards, which can cause further confusion. Therefore, updating the public documentation to reflect the current limitation would be appreciated in the meantime.