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Allow select user view routing cases

Oswaldo Javier Tafur Pino on 9/27/2020 7:33:58 PM
When you select one case to route the user view by default is the "Private Queue User Lookup View" it is fine.
But if you select more than one the view by default is "Userand want route this case
Category: Unified Routing- Route to Queue
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 4/29/2024 8:12:29 AM

Thanks for your suggestion.

Please provide further details so that we can understand your idea better.

Regards,

PM, Microsoft

Comments

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RE: Allow select user view routing cases

Oswaldo Javier Tafur Pino on 9/27/2020 7:35:27 PM

Please Delete this.

Category: Unified Routing- Route to Queue