When work without a put location is included in a putaway cluster, the warehouse mobile app just jumps to the work exception screen, without showing any work details (Licenseplate or postion, item, etc..) the work exception is for. This is a question the warehouseworker is obviously not able to answer at the time.

Use case to support: Since a lot of new items enter the warehouse, it is very hard to maintain fixed locations for each item, or for a warehouse manager to configure for every new item to expect a fixed location or putaway rule. Therefore, the customer decided to consolidate received items on a location that already has inventory for the item. When there is no such location, the warehouse worker should pick a location freely (=> thus no put location on the work). The warehouse worker uses trolleys to do the put away. To make sure some less experienced worker runs from one side to the warehouse, to the other, the clustered putaway feature is used, allowing the system to proposes the next item to put, based on the sortcode of the lcoations in the warehouse.

See also Details for issue 726424 (dynamics.com)

Suggested improvement:

1) either skip the work exception screen, so the warehouse worker can just fill in a location, like with the normal putaway flow

2) show the details of the work, before showing the work exception screen, so the warehouse worker can give a well-founded reason