This setting allows organizations to enable or disable Copilot access for specific users or security roles within Customer Journey Insights.

• Controlled Rollout: Admins may want to test and evaluate Copilot internally before making it available to the broader team. This ensures the feature aligns with organizational goals and expectations.
• Training & Adoption: By limiting access initially, admins can train selected users, gather feedback, and refine usage strategies—leading to smoother and more effective adoption.
• User Preference: Not all users may wish to use Copilot. Some prefer manual analysis or may have concerns about AI-generated insights. Providing opt-in or role-based access respects individual workflows

This feature would provide more flexibility and control, helping organizations adopt Copilot in a way that aligns with their internal processes and readiness.