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Provide security role to limit Resco mobile users to not have access to web app

Alexis Flores on 4/19/2018 6:41:51 PM

Some clients do not want field service technicians who use the mobile Resco app to also have access the desktop/web application. There should be an privilege in the security role to enable/disable access to desktop application.

Category: Mobile
STATUS DETAILS
Inactive
Ideas Administrator

Administrator on 7/12/2021 6:52:03 PM

Thank you for the feedback. You should be able to achieve this by assigning a technician a role for a mobile project for Field Service Mobile that is not also assigned for an app module. App modules are used for accessing the web client, while mobile projects are used for accessing Field Service Mobile. 

Thanks,

Field Service PM Team