Customer had concerns that the option for Sending Emails in more commands is not available as it was in CRM 2011 but it is not present in CRM 2013.
Customer wants that option back.
Comments
Thank you for your feedback. Currently this is not in our immediate roadmap, however, we are tracking it and if we get more feedback and votes, we may consider it in future.
Category: Unified Experience: Search, navigation and performance
Can you please provide some more information? There is a send email button in the command bar of most entities. Where is the customer expecting it?
Category: Unified Experience: Search, navigation and performance