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We would like to request an out-of-the-box setting that allows administrators to configure whether the Dynamics 365 Field Service Schedule Board opens on:

  • Today's date (default behavior for many dispatchers)
  • The last viewed date/time range


Dispatchers typically start their workday by opening the Schedule Board to review today's planning. Currently, the Schedule Board often (but not consistently) retains the previously viewed date, which means users can unexpectedly land on a historical or future date and may not immediately notice that they are no longer looking at today's schedule.

STATUS DETAILS
New