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If you set up 5 mix and match discounts, and where there is a quantity discount of a product where: 5 pcs = 199, 10 pcs = 398, 20 pcs = 740, 30 pcs = 1050, 40 pcs = 1320, 50 pcs = 1450. The product is being scanned one-by-one in the POS. This results in the fact that the POS lines are not being correctly aggregated, and the customer ends up to many POS line in the POS screen, that are equal. End-customers that looks at the dual-display react to this and the POS operators find it confusing. This idea is for making sure the aggregation on the POS line are correct and better. Repro steps: 1. Create 5 mix and match dicounts (either on a product or category) with the following pricings; 5 pcs = 199, 10 pcs = 398, 20 pcs = 740, 30 pcs = 1050, 40 pcs = 1320, 50 pcs = 1450. 2. Distribute this to a POS(MPOS/CPOS) 3. Scan/key in one by one line with the same item and see that the lines are splitted correcty related to the discount, but not aggregated correctly as the quantity increase. Support requests have been created, but was not accepted as a bug. "Retail is Detail", and issues like this causes questions and some retailer say this is weakening their brand and focus on quality.

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback! Commerce pricing engine splits lines as needed during price calculation in order to apply certain discounts (such as, quantity-based, or mix and match) that result in different prices on the split lines. Improvement is introduced in 10.0.28 release that whenever the pricing engine splits a line, the engine would look for any matching line in the cart / order and attempt to aggregate identical lines instead of always creating a new line. This improved logic will be applied to omnichannel transactions including store, online and call center. Please consider upgrading to 10.0.28+ to uptake the enhancements. - Boyce Zhu, Principal Product Manager for Dynamics 365 Commerce

Comments

K

It would be great help if this was resolved as few of our customers are facing this same issue.

Category: Pricing, Discounts, and Taxes

K

This feature should be improved, we have similar case with Mix and match promotion. This create confusion and hard to check transaction for Cashier and Customer.
Line for the same item split when not scan same item number in order. It is hard to control scan sequencing in fast pace retail business. Hope MS consider improving!

Category: Pricing, Discounts, and Taxes