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When we are selling gift cards, POS does not generate any tax lines for them. Receipt print is based on tax lines, no tax lines => no receipt fields. Gift card is considered as ‘non-taxable’, but not ‘zero-taxable’.

if we sell one gift card the tax line prompt and looks good.
If we sell an item with tax value greater than zero and sell a Gift Card, Tax line is missed in the bottom.
Category: Reports
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Comments

N

Hello! Thanks for posting. I believe your Idea is applicable to Customer Insights - Audience insights capability. Please see their Ideas board linked here: https://experience.dynamics.com/ideas/categories/?forum=79a8c474-4e35-e911-a971-000d3a4f3343&forumName=Dynamics%20365%20Customer%20Insights

Thank you!

Category: Reports