Description: We have observed an issue where attachments in the Vendor and Customer master forms sometimes disappear or show inconsistently. The attachment count becomes zero, and attachments vanish depending on which part of the form is in focus.

Root Cause Analysis:

• This behavior is related to form focus and data sources.
• Each form retrieves data from different data sources, and the attachments displayed depend on the section of the form that is currently in focus.
• The inconsistency is caused by the form’s caching mechanism and how it retrieves data when switching focus between different parts of the form.

Impact:

• Users experience confusion and assume attachments are lost.
• This can lead to operational inefficiencies and data integrity concerns.

Proposed Improvement:

• Implement a consistent attachment retrieval mechanism across all form sections.
• Ensure attachment count and visibility remain stable regardless of form focus.
• Provide clear UI indicators or documentation explaining attachment behavior.