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In real time marketing, if you navigate to a channel tile like Email or SMS in a Journey that has been published, you will see a link to delivery and interaction details. This report/dashboard has the Contact/Lead ID for the interaction or delivery detail. Please make the Contact/Lead a link that quickly takes us to the record vs. making us open a new tab and manually manipulate the URL to access it.
STATUS DETAILS
Completed
Administrator on 2/23/2024 4:12:55 PM
This has been implemented in Sep 2023 release for email insights and is available with the March 2024 release for journey insights.