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In Customer insights - Journeys, when the details filled out in the "Personalized content" panel of the "Preview and Test" tab of an email, the details are not carried over to the "Test send" dialog.

 

This causes extra effort on the users to repick the personalization in the Test send dialog, which makes it more time consuming, and sometimes confusing.

Steps to reproduce:

  • Open an email in the Email Editor
  • Select Preview and Test
  • Choose a Contact or related record for personalisation in the "Personalized content" panel of the "Preview and Test" tab
  • Click Test Send
  • Observe that the selected Contact/record is not retained
  • User must re-select details manually

 

Therefore, we'd like to propose a functionality that helps carry over the details filled out in the "Personalized content" panel of the "Preview and Test" tab of an email to the "Test send" dialog when the customer click it.

Category: Personalization
STATUS DETAILS
New

Comments

A

Great idea! Please see this and improve our platform @msft

Category: Personalization