Comments
One way of controlling your cash flow and also helping small customers get their payments done, is to use SEPA Direct Debit collections. So in my company we offer a payment discount to encourage customers to use this option and sign the mandate agreement.When creating the DD collection, the system completely ignores the payment terms set of the SEPA DD. I can see the payment discount on the customer ledger entry, but when reading the code, it only considers "Remaining amount", again completely ignoring "payment discount possible" within the payment discount date and payment tolerance date if that is set up.To me this is not new functionality, this is a bug in finding the right amount to withdraw from customer bank account. I am finding it very difficult to explain why it should work like that, when it works differently in all other instances. As long as the direct debit is made within the payment discount date, the amount should be reduced accordingly, Pls fix!
Category: Financial Management
Could you please prioritize this request?We have deployed standard functionality in our production environment, but it's causing us to overcharge our customers because it doesn't account for payment discounts.
Category: Financial Management