Microsoft Dynamics 365
on 5/10/2021 4:36:07 PM
This item is currently under review by our product management team. Please continue to add comments and discuss use cases on this thread to help us understand your needs!
This can be achieved today, by writing client side code. Here's sample code:
More details: https://docs.microsoft.com/en-us/dynamics365/customer-service/start-proactive-chat
Omnichannel for Customer Service
Exactly my though!!!
Same though with this!
This would be convenient, my clients also dont like the default text. Please consider this MS
This should be configurable in near future so users can customize as their requirements.
This is a cool idea! When will MS release update for this feature?