Comments
This can be achieved today, by writing client side code. Here's sample code:
More details: https://docs.microsoft.com/en-us/dynamics365/customer-service/start-proactive-chat
Category: Omnichannel for Customer Service
Totally agree!
Category: Omnichannel for Customer Service
thought*
Category: Omnichannel for Customer Service
Exactly my though!!!
Category: Omnichannel for Customer Service
Agree!!!
Category: Omnichannel for Customer Service
Same though with this!
Category: Omnichannel for Customer Service
This would be convenient, my clients also dont like the default text. Please consider this MS
Category: Omnichannel for Customer Service
This should be configurable in near future so users can customize as their requirements.
Category: Omnichannel for Customer Service
Good Idea!!!!!!
Category: Omnichannel for Customer Service
This is a cool idea! When will MS release update for this feature?
Category: Omnichannel for Customer Service
Administrator on 5/10/2021 4:36:07 PM
This item is currently under review by our product management team. Please continue to add comments and discuss use cases on this thread to help us understand your needs!