A "Service Charge" G/L Account line is marked as a "System-Created Entry" (field 101 in TAB 37). And in the current design System-Created Entries are excluded from prepayments.

That means that a customer gets two documents and need to perform two payments, even in scenarios with 100% prepayments - one prepayment invoice for the goods and then the final invoice with the service charge. 

A "Service Charge" G/L Account line (coming from "Invoice Discount" table) should be considered for prepayments like any other G/L Account line which is added manually to a sales order . 


Category: Sales
Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a product bug. Please reach out to the relevant support channels as specified in Product support (http://go.microsoft.com/fwlink/?LinkID=616937).
Ivan Koletic
PM, Microsoft