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A "Service Charge" G/L Account line is marked as a "System-Created Entry" (field 101 in TAB 37). And in the current design System-Created Entries are excluded from prepayments.


That means that a customer gets two documents and need to perform two payments, even in scenarios with 100% prepayments - one prepayment invoice for the goods and then the final invoice with the service charge. 


A "Service Charge" G/L Account line (coming from "Invoice Discount" table) should be considered for prepayments like any other G/L Account line which is added manually to a sales order . 


 

Category: Sales
STATUS DETAILS
Declined
Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a product bug. Please reach out to the relevant support channels as specified in Product support (http://go.microsoft.com/fwlink/?LinkID=616937).
 
Sincerely,
Ivan Koletic
PM, Microsoft