On more than one occasion we have encountered issues where employees have bank account numbers which exceed the 12-character limit in the bank account field on the Direct Deposit record on the employee card in Canadian Payroll. We are therefore unable to enter the full bank account details on the employee card. This is typically not for the larger financial institutions, but more credit unions or trust companies. The Payables Vendor records work fine, just not employee Workaround is to edit the file prior to sending.

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Ideas Administrator

Thank you for the suggestion, we will consider this in a future release. 

Jodi Christiansen
PM, Microsoft