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Process a POS sales order that has broker commissions created from a broker contract. Broker commissions created against sales order line/s. Broker claim created on sales order invoice update.
Process a POS return (using the receipt number or via the journal view in POS) for the previous sales order.
Expected result: The broker commission should also be reversed against the negative sales order line.
Actual result: No broker commissions are created at all for the return.
This would be a useful feature especially considering there is a valid business case for it: We have a customer who are planning to go live soon, and this enhancement would be of great value.
STATUS DETAILS
New
Administrator on 4/6/2026 4:39:11 PM
Thanks for the idea. Can you provide more details on how the broker commission is associated to the sales order line and how can it be viewed in F&O? Also, if you have any documentation on this functionality, then please share that as well? Or are you referring to the Sales commissions functionality as defined here: https://learn.microsoft.com/en-us/dynamics365/commerce/pos-sales-groups-track-commissions