Phone activities has disappeared from multiple accounts after Polaris Update.
We can't find them on the account or in the activity list. The only option to get these was
by database restore. We would like to have some functionality added to CRM 2011 Online so that we can get the deleted activities back without opting for database restore.

Ideas Administrator

Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.



Thank you for your feedback. Currently this is not in our immediate roadmap, however, we are tracking it and if we indeed get more feedback and votes, we may consider it in future. ====================== Prashanth GanapathyRaj PM, Dynamics CRM, Microsoft ======================

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