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As per the article ” https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow
“The data in the Customer Voice services area is stored in Microsoft managed storage in North America or Europe, and is encrypted by using Microsoft-managed keys. The data in the Dataverse area is stored in users' Dataverse organizations in the local datacenter..
This needs to be done at a Customer Data Center Geo level . For Example in Australia we are using Customer Voice to collect sensitive data which is Gov and Defence related this data must retain in Australian .
“The data in the Customer Voice services area is stored in Microsoft managed storage in North America or Europe, and is encrypted by using Microsoft-managed keys. The data in the Dataverse area is stored in users' Dataverse organizations in the local datacenter..
This needs to be done at a Customer Data Center Geo level . For Example in Australia we are using Customer Voice to collect sensitive data which is Gov and Defence related this data must retain in Australian .
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Government departments are mandating in their deeds: "In accordance with privacy requirements of contracts held, data relating to the Services is not accessible from outside of Australia, and no data relating to the Services is transferred or stored outside of Australia, without prior written approval from the Department."
This makes it impossible for us to use Customer voice OR MS-Forms - to collect any Personally Identifiable Information
Category: General