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Adyen Payment Connector - Meaningful Shopper Reference & Merchant Reference

Omar Iqbal on 3/31/2021 10:48:17 AM
In the standard payment connector in D365 with Adyen, we get a random GUID generated for both shopperReference and MerchantReference against the transactions logged in Adyen PSP Portal.

ShopperReference is a field in Adyen to uniquely identify a customer, so this should be the same as Customer Account Number in ERP.

MerchantReference should be Order number for Payment Authorization, Invoice ID for Payment Capture and Credit note invoice number for Refunds.

This will help a lot the business and enterprise customers to identify and reconcile transactions from PSP backend with ERP system.
Category: Payment processing
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Needs Votes

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RE: Adyen Payment Connector - Meaningful Shopper Reference & Merchant Reference

Jesús David Guerra Méndez on 9/26/2023 7:57:33 PM

The PSP reference is in the ProcessorReference field but not at table level, we need it to exist in the table to reconcile the datathe PSP reference is in the ProcessorReference field but not at table level, we need it to exist in the table to reconcile the data

Category: Payment processing

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RE: Adyen Payment Connector - Meaningful Shopper Reference & Merchant Reference

Praveen Parameswaran on 8/31/2023 10:04:02 AM

This is a very important reference that is generated by the Payment Connector and is referenced by the Adyen for indentifying the payment details and customers payment details. Currently this information is available inside as an XML data in the payment authorization which is not available in Data Entity too. Hence it complicates the additional analysis of the payment transactions even at the Azure Data Lake. Please add the Merchant Reference which is submitted in the Payment Connector API Request for payment transaction inside the RetailTransactionPaymentTrans table. Thank you.

Category: Payment processing