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When creating journeys and sending out emails with multiple CTA's (call to actions) you are offered the option of creating different branches for each and every link. I really love that, the only thing meesing up every logic is the "Other" branch that gets created automatically and is mandatory at the moment.


Use case: Multiple CTA's in one email with different follow up actions - in that mail are also the usual social media links, imprint and so on. If the end user now clicks on any of those additional links which all fall under the "Other" branch they bypass every other step of the journey. The only work around at the moment is to switch of tracking from every other link but the the CTA's.


Please make the "Other" Branch optional.

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future.

Sincerely,

Jenna
PM, Microsoft