. Request Details:Currently, there is no system validation occurring against the physical product during the Customer Order fulfillment process at the POS level.We request the ability to scan each line item on Customer Orders via a barcode scanner during the Picking process. D365 should then automatically validate the scanned product against the corresponding line item in the order.If the scanned item does not match the order's line item, the system should prompt the staff to rescan the correct item intended for the order.Before migrating to D365, our store staff used “Comestri OMS”, and this scanning validation feature was a key functionality that we find missing in D365 (OMS). 4. Pain Points:Currently, staff must visually validate each item by matching product labels (e.g.: item name, size, colour) with the details displayed on the POS screen during the Picking process.There is a risk of human error, where staff might accidentally pick and ship incorrect items to customers due to the lack of D365 validation, resulting in customer dissatisfaction.The manual validation process is time-consuming, reducing overall productivity.Handling a large number of orders without this feature increases the operational cost for the business. 5. Benefits:This feature will allow staff to efficiently pick and validate each line item, ensuring faster and more accurate order fulfillment.Reduced human error and minimized manual intervention.Improved productivity and reduced business costs.Improve customer satisfaction with the D365 ERP.