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Hi,

We have come across an issue with the rebate calculation in sales and marketing module of Microsoft Dynamics 365 Finance and Operations. In the rebate agreements, whenever the currency for rebate calculation is selected, dynamics 365 only selects those invoices which are in the currency of that rebate agreement and does the calculation accurately but the rebate earned should have be shown in the rebate agreement currency not in customer default currency. This will help the customers to receive the rebate amount in multiple currencies and it will be up to them in whichever currency they receive the rebate credit notes.

Secondly, there should be a credit note layout functionality on the rebate screen in Sales and Marketing module so that these credit notes can be printed and sent to the customers. Currently there is no such functionality available.

Furthermore, there should be some reference of that credit note showing in account statement of customers so that they should know which rebate credit note issued when and to avoid any duplication.
STATUS DETAILS
Declined
Ideas Administrator

Appreciate you taking the time to feedback. As this item has not received any We however do not have any plans to provide this support for SCM Sales and Marketing.