Problem Description:

• The customer has expressed that the current system functionality does not meet their specific needs for handling financial dimensions during foreign currency revaluation. The system currently determines the financial dimensions of unrealized gain or loss accounts based on the offset accounts of the original transaction, whereas the customer desires to focus this functionality solely on the financial department’s original transaction accounts, disregarding the impact of offset account gains and losses.

Customer Requirements:

• Immediate Resolution: The customer urgently requires a solution to correct the mismatch in financial dimensions as it impacts monthly financial processes.
• Hotfix Request: A hotfix is needed because the current adjustment method does not adequately resolve the issue, particularly for vouchers with multiple customer-supplier transactions, nor does it address the root cause of the problem.
• Guarantee on Future Fixes: The customer is concerned about the lack of clarity regarding whether this bug will be fixed in the upcoming system updates, as foreign currency revaluation is a critical and frequent process.