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Comment field at the Assign case dialog box

Vibeke Walløe Tvedt on 9/10/2021 6:58:14 AM
I would like for it to be possible to add a comment field at the "Assign to Team or User" dialogue.
They way it is now you need to send a separate email explaining why you transferred it.

Crossing my fingers!
Category: Case Management
STATUS DETAILS
Needs Votes
Ideas Administrator

Administrator on 5/28/2024 8:08:47 AM

Thank you for your feedback.

We are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,
Product Manager, Microsoft.