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Issue:

When a purchase order contains a bundle item with a charge amount, after the bundle explodes in Dynamics 365, the bundle item line is set to Canceled status as expected. The charge amount on the canceled bundle line is correctly removed from the totals and other related financial documents. However, the VAT (tax) associated with that charge remains calculated and included in the sales order totals screen, causing a discrepancy between the displayed totals and the actual financial values.


Impact:

This results in the totals screen showing incorrect amounts, which can confuse users and cause discrepancies when comparing POS transactions to Dynamics 365 sales orders. Although this issue does not affect invoicing or confirmation documents, it creates operational challenges and reduces trust in the accuracy of on-screen totals.


Business Need:

The VAT amount related to canceled bundle item lines with charges should be fully excluded from all totals and calculations in Dynamics 365 to ensure consistency and accuracy of displayed financial data.

STATUS DETAILS
New