Almost always users need to give more detailed information if the appointment is for sales purposes or something else (ie customer service, project management etc). In smaller organizations same people can do sales, service and other stuff but they are only monitored for some type of the appointment.
This means it would be nice to have standard picklist field in Appointment (available also in Outlook standard appointment form) to categorize appointments and by that monitor different kinds of appointment activities
Comments
Thank you for your suggestion. We are considering this functionality for a future release of CRM. Steve This posting is provided "as is" with no warranties, and confers no rights.
Category: Unified Experience: Search, navigation and performance
Thank you for your suggestion. We are considering this functionality for a future release of CRM. Steve This posting is provided "as is" with no warranties, and confers no rights.
Category: Unified Experience: Search, navigation and performance
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.