It would be nice to future be able to easily post-classify a sales representative inbound or outbound phone call for post-classification for purpose to alternative follow up on certain phone calls.
Ideas Administrator

We appreciate you taking the time to submit the product suggestion. Could you please expand on your description to describe the feature in more detail. We will monitor the votes and other feedback to consider prioritizing in our future backlog.

Dasani Madipalli - Program Manager - Microsoft Dynamics for SCM