Today we have request service that can be created in lifecycle. That's the only way to track what has been done on the platform by who and when. To answer the who question, it's Dynamics Service Engineering team, which is too vague.

There is no tracability provided to understand who has been connected to the system and to perform which operations on the infrastructure administration layer such as Azure, SQL Azure, AOS, network admin.

This features is missing and requested by customer having critical business data on the cloud.